
The Story
The NETGEAR CM500V is a DOCSIS 3.0 cable modem designed for Xfinity Internet & Voice. It bonds 16 downstream and 4 upstream channels (up to ~680 Mbps† download), supports two phone lines, and includes a Gigabit Ethernet port for your router or computer.
Key Features
- DOCSIS 3.0 (16x4) for fast, reliable cable Internet
- Xfinity Voice support with two telephony lines (eMTA)
- Enhanced calling features: 3-way conferencing, caller ID, call forwarding, and more
- 1 × Gigabit Ethernet LAN port with auto-sensing
- Own your modem to avoid monthly rental fees
- IPv6 ready for next-gen addressing
Compatibility
Optimized for Xfinity (Comcast) Internet & Voice in most areas. Telephony requires an Xfinity Voice plan.
Note: Always confirm device eligibility and maximum supported speed with your ISP for your specific service tier and region.
Technical Specifications
| Brand | NETGEAR |
|---|---|
| Model | CM500V |
| DOCSIS | 3.0 (16×4), backward compatible with DOCSIS 2.0 |
| Max Download Speed | Up to 680 Mbps† (plan/ISP dependent) |
| Voice Lines | 2 (Xfinity Voice) |
| Ethernet Ports | 1 × Gigabit Ethernet (auto-sensing) |
| IP Support | IPv4/IPv6 |
| System Requirements | Cable Internet service; modern browser; OS supporting TCP/IP (Windows, macOS, etc.) |
What’s Included
- NETGEAR CM500V Cable Modem
- Ethernet Cable
- Power Supply
- Online Installation Manual
Setup (Quick Start)
- Connect coax to the modem, attach power, then connect Ethernet to your router or computer.
- Connect your phone line(s) to the TEL ports (Xfinity Voice required).
- Activate with Xfinity via app/portal or phone support.
FAQ
Does the CM500V have built-in Wi-Fi?
No. It’s a standalone cable modem with telephony. Pair it with a separate Wi-Fi router.
Will this work with other cable providers?
It’s primarily used with Xfinity. Voice features require Xfinity Voice service. Check with your provider before purchase.
What speeds can I expect?
Up to ~680 Mbps† on compatible tiers. Actual throughput depends on your plan and network conditions.
† Stated speeds are theoretical maximums; actual speeds vary by ISP plan, network load, and region.

Details & Craftsmanship
Every detail has been carefully considered to bring you the perfect product.

Details & Craftsmanship
Every detail has been carefully considered to bring you the perfect product.
Description
The NETGEAR CM500V is a DOCSIS 3.0 cable modem designed for Xfinity Internet & Voice. It bonds 16 downstream and 4 upstream channels (up to ~680 Mbps† download), supports two phone lines, and includes a Gigabit Ethernet port for your router or computer.
Key Features
- DOCSIS 3.0 (16x4) for fast, reliable cable Internet
- Xfinity Voice support with two telephony lines (eMTA)
- Enhanced calling features: 3-way conferencing, caller ID, call forwarding, and more
- 1 × Gigabit Ethernet LAN port with auto-sensing
- Own your modem to avoid monthly rental fees
- IPv6 ready for next-gen addressing
Compatibility
Optimized for Xfinity (Comcast) Internet & Voice in most areas. Telephony requires an Xfinity Voice plan.
Note: Always confirm device eligibility and maximum supported speed with your ISP for your specific service tier and region.
Technical Specifications
| Brand | NETGEAR |
|---|---|
| Model | CM500V |
| DOCSIS | 3.0 (16×4), backward compatible with DOCSIS 2.0 |
| Max Download Speed | Up to 680 Mbps† (plan/ISP dependent) |
| Voice Lines | 2 (Xfinity Voice) |
| Ethernet Ports | 1 × Gigabit Ethernet (auto-sensing) |
| IP Support | IPv4/IPv6 |
| System Requirements | Cable Internet service; modern browser; OS supporting TCP/IP (Windows, macOS, etc.) |
What’s Included
- NETGEAR CM500V Cable Modem
- Ethernet Cable
- Power Supply
- Online Installation Manual
Setup (Quick Start)
- Connect coax to the modem, attach power, then connect Ethernet to your router or computer.
- Connect your phone line(s) to the TEL ports (Xfinity Voice required).
- Activate with Xfinity via app/portal or phone support.
FAQ
Does the CM500V have built-in Wi-Fi?
No. It’s a standalone cable modem with telephony. Pair it with a separate Wi-Fi router.
Will this work with other cable providers?
It’s primarily used with Xfinity. Voice features require Xfinity Voice service. Check with your provider before purchase.
What speeds can I expect?
Up to ~680 Mbps† on compatible tiers. Actual throughput depends on your plan and network conditions.
† Stated speeds are theoretical maximums; actual speeds vary by ISP plan, network load, and region.

















